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Sales

Service

PRODUCT ADVISOR

Mississauga Toyota is currently seeking a full time Product Advisor (Sales Person) to join our busy sales team. A Product Advisor is responsible for showing and selling vehicles to people who visit the dealership.

If you have experience in sales, possess leadership qualities, and are a team player, please apply to Michael Robertson at mrobertson@mississaugatoyota.com. Only those candidates that will be considered for an interview will be contacted. We thank you in advance for your interest in our company!

Responsibilities:

  • Ensures high level of customer service through excellent sales service
  • Closes sales by overcoming objections; asking for the sale; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing
  • Qualify buyers by understanding their interests and requirements
  • Participates in sales meetings and training provided by the dealership and manufacturers requirements
  • 1 year experience in sales is an asset but not a requirement
  • Excellent communication and client relation skills
  • Positive, energetic attitude
  • Start date as soon as possible

Requirements:

  • Valid driver’s license and drivers abstract
  • OMVIC certification
  • Ability to work Saturdays and some evenings

Location: FULL-TIME

SERVICE ADVISOR

Mississauga Toyota is currently looking for a full time Service Advisor to join our busy team. To ensure the highest customer service we’re hiring a new advisor. A Service Advisor’s job is to advice customers on the parts and service options when their vehicles need repairs or maintenance. We offer in-house training as well as competitive compensation. If interested, please apply to Anthony Gallucci at dpellico@mississaugatoyota.com

REQUIREMENTS:

  • Minimum 1 year experience as a service advisor
  • Thorough understanding of vehicle design and maintenance
  • Reynolds & Reynolds experience is an asset not a requirement
  • Strong customer focus and customer service skills
  • Impeccable punctuality
  • Maintain a clean and tidy work area
  • Valid driver’s license and driver’s abstract
  • Ability to work some Saturdays and evenings

RESPONSIBILITIES:

  • Greet customers as they come in for service inside the drive-thru to initiate the repair order process
  • Review history and current vehicle data with the customer to promote required service and recommendations
  • Promote monthly service specials
  • Obtain diagnostics and estimates through communication with technicians
  • Accurately document client concerns, initial costs and contact information on the repair order
  • Keep clients updated with vehicle status
  • Accurately report diagnostics and estimates to the customer
  • Document approved repairs and update promise times
  • Review all written notes and charges on the invoice once repairs are completed and prior to billing
  • Review and ensure all open RO’s are closed as quickly as possible
  • Perform other duties related to skills and experience as required by management

Mississauga Toyota is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however; only those applicants selected for an interview will be contacted.

Location: FULL-TIME

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